Emergency Assistance

Wherever you travel in the world, help is only a toll-free call away. In the event of a medical emergency, claims lines are open 24 hours-a-day, 7 days-a-week.

"Please accept my sincere appreciation for the manner in which you have handled my claim in the past. I have dealt with many insurance companies over the years and it is very refreshing for me to have a claim handled in the manner in which you did mine." --- Donald L.

OneWorld Assist—the complete claims solution

• In Canada & USA, call: 1.800.663.0399
• Worldwide, Call Collect: 1.604.278.4108

Open your claim online, visit www.oneworldassist.com to get started. It’s convenient and easy to use.

Insurance is administered by North American Air Travel Insurance Agents Ltd. d.b.a. Travel Underwriters, a licensed insurance broker, 11th Floor - 6081 No.3 Road, Richmond, BC Canada V6Y 2B2. Insurance is underwritten by Industrial Alliance Pacific Insurance and Financial Services Inc. and certain Lloyd’s Underwriters, severally and not jointly.